Change / return policy of design number at https://www.crellart.com/
- Design products are digital content products, so we do not accept the request of exchange / return / refund. Please check the digital design carefully before deciding to buy.
- We will refund in case the digital design does not match the model.
- Refund amount will be the amount the customer paid minus the bank transfer fee.
- Depending on the situation crellart.com has the right (no obligation) to allow the customer to change the design of another number if it deems it reasonable.
You buy at https://crelart.com will be transferred through a directory of Google Drive or download link directly after you pay, you can access from anywhere with internet through browser or application. Google Drive available on Android / iOS device or login to view design.
Process of buying and handing over digital design products to customers:
- Customers choose digital design on this website
- Customer pays design number for https://crelart.com via PayPal of https://crelart.com at checkout page. See the instructions here.
- After confirming the payment, page https://crelart.com will redirect to the link that you can download or login to download this digital design.https://crelart.com/
We are so confident in our products that we offer a 30-day money back guarantee.
If you find our products are not compatible, corrupt or are missing on download
we can refund you the price you paid.
As part of our refund policy you must allow us sufficient time to remedy the problem.
Most issues are resolved within 7 days and if we cannot resolve any issue within
we will provide a full refund.
If you are happy to continue with your purchase and download the files,
please test your products to with the 30-day period to ensure satisfaction.
After that time, we are still able to assist with any problems with our unlimited
support policy but are unable to provide a refund.
Thank you so much for visiting crelart.com !